FAQ

How does the swap work?
Each SISO bag has a front panel that detaches and reattaches in seconds — no tools, no zippers to undo. Just pull the front off and click a new one on. It's designed to be as easy as possible.

Are all SISO fronts compatible with all SISO bases?
Yes. Every front panel works with every SISO base bag. Buy any front, attach it to any base — they're all built to the same sizing standard.

How do I care for my SISO bag?
Wipe the exterior with a damp cloth. Avoid submerging in water. Store extra front panels flat in a drawer or small pouch when not in use.

What is your return policy?
We accept returns within 30 days of delivery for unused items in original condition. Contact us at swapinswapout780@gmail.com to start a return.

How long does shipping take?
Canada: 3–7 business days. USA: 5–10 business days. You'll receive a tracking number by email once your order ships.

Do you ship internationally?
Currently we ship to Canada. International shipping is coming soon — follow us on Instagram for updates.